NR631 Week 4: Collaboration Cafe: Communication in Project Management
Communication in Project Management
NR631 Week 4. Think about all of the stakeholders and colleagues that must be kept up to date on the status of your project. The recipient of your communication may be upstream (higher on the organizational chart), lateral (an equal organizationally), or downstream (i.e. end user) in relation to the project. A student in a prior CGE course compared communication in project management to the five rights of medication administration…we need to give:
The right person
The right information
(via) the right route
(at) the right time
(in) the right dose
Identify two people, at two different levels (upstream, lateral, downstream) that you need to communicate with for your project and compare/contrast your communication with them based on each of the five rights of communication.
NR631 Week 4: Collaboration Cafe Answer
Enhancing Project Success through Strategic Communication
Effective communication stands as the cornerstone of successful project development, acting as a safeguard against miscommunications and conflicts that can derail project outcomes. Within the healthcare setting, fostering communication with both upward and lateral stakeholders is paramount for project success.NR631 Week 4: Collaboration Cafe
Upward Communication: Upward communication involves the flow of information from lower to higher levels within the organizational hierarchy (Kerzner & Saladis, 2017). In the context of this project, effective communication with the nurse manager at the upward level is crucial for garnering organizational support and ensuring a smooth project development and implementation process.
Soliciting Organizational Support: Open and transparent communication with the nurse manager facilitates the solicitation of organizational support. By clearly articulating problem statements, goals, and objectives, the project gains visibility and aligns with the broader organizational mission.NR631 Week 4: Collaboration Cafe
Promoting Cooperation and Support: Encouraging upward communication fosters a collaborative environment. This cooperative atmosphere is vital for reducing frustration among lower-level individuals, ensuring a cohesive team dynamic (Kerzner & Saladis, 2017).
Mitigating Challenges: Complaints, propositions, appeals, and regular progress reports form essential components of upward communication. Addressing challenges proactively and offering solutions ensures a robust feedback loop and timely resolution of issues.
Lateral Communication: Lateral communication involves interactions between individuals or groups at the same organizational level (McShane & Von Glinow, 2018). In the healthcare context, effective lateral communication with fellow nurses is indispensable for project success.NR631 Week 4: Collaboration Cafe
Collaborative Decision-Making: Lateral communication promotes collaborative decision-making among nurses. Sharing insights, challenges, and solutions ensures a collective approach to project development.NR631 Week 4: Collaboration Cafe
Knowledge Sharing: Regular communication among fellow nurses facilitates knowledge sharing. This exchange of information ensures that all team members are well-informed and equipped to contribute effectively to the project.NR631 Week 4: Collaboration Cafe
In conclusion, the success of the project hinges on a robust communication strategy. Engaging in open, transparent, and proactive communication with both upward and lateral stakeholders ensures a shared understanding, garnering crucial support for the project’s successful development and implementation.
References:
Kerzner, H., & Saladis, F. P. (2017). Project Management Workbook and PMP/CAPM Exam Study Guide. John Wiley & Sons.
McShane, S. L., & Von Glinow, M. A. (2018). Organizational Behavior. McGraw-Hill Education.
