NR500 Week 7: Collaboration Cafe
NR500 Week 7. Incivility has several negative outcome on any organization. The impact of bullying behaviors on the organization are lower morale, lower productivity and increased absenteeism (due to physical, psychological and emotional harm), followed by rapid and increased turnover, which compromises patient safety.
Workplace bullying also leads to lawsuits, compensation for disability, loss of profits, negative impact on organizational reputation, and a corrosion of the patient to health care worker relationship. Employees, patients and families who witness behaviors that are not civil are concerned about how care can be impacted.NR500 Week 7: Collaboration Cafe
Think about a time in your nursing practice where you experienced or witnessed incivility.
Provide a concise description of this experience.
What are some steps that could have been taken to prevent this from occurring?
Discuss some important ways to create a culture of civility in the workplace.
IMPORTANT NOTE: Your instructor will be monitoring the Collaboration Café but not participating as this is your opportunity to give and receive feedback from your peers. The Collaboration Café is graded this week (50 points). There are no scholarly references required in this discussion format. Please see the guidelines and grading rubric below.NR500 Week 7: Collaboration Cafe
NR500 Week 7: Collaboration Cafe Answer
Fostering a Culture of Respect in Healthcare Meetings
An incident of incivility unfolded during a staff meeting when two nurses, unable to reconcile their differences regarding the proposed nurse schedule and shift routine, resorted to insults and abusive language. The escalating hostility prompted the nurse leader to adjourn the meeting indefinitely, casting a pall of tension over the workday and impeding nurses’ performance and productivity.NR500 Week 7: Collaboration Cafe
To preempt such incivility, several proactive measures could have been implemented. First and foremost, establishing explicit policies and protocols for delivering suggestions, recommendations, or feedback during meetings would have set a professional tone (DeNisco & Barker, 2015).
Emphasizing the importance of withholding judgment until discussions are complete, particularly in meetings focused on critical topics such as schedule proposals, would have deterred premature conflicts. Additionally, discouraging blame games and fostering a team-oriented problem-solving approach could have redirected the discourse toward constructive collaboration.NR500 Week 7: Collaboration Cafe
Encouraging kindness and mutual respect within the team is pivotal for cultivating a positive workplace culture (DeNisco & Barker, 2015). The nurse leader, recognizing the potential for conflict, should have actively shared these principles during the meeting to guide interactions. By proactively addressing the root causes of incivility and promoting a culture of respect, healthcare teams can enhance collaboration, communication, and overall workplace harmony.
References:
DeNisco, S. M., & Barker, A. M. (2015). The slow elevator ride: A case study in disruptive behavior. Journal of Nursing Regulation, 6(3), 42–47.
