NR510 Week 5 discussion Leadership and Role of the Advanced Practice Nurse
Conflict at the Office Discussion
NR510 Week 5 discussion Leadership. You are a family nurse practitioner working in an outpatient primary care office of a large hospital system. The practice has been operating for over 15 years, and many of the administrative and clinical staff were hired when the practice opened. You have been in the practice for less than 3 months. In that short amount of time, you have witnessed several of the clinical staff engaging in heated arguments with each other, sometimes in patient areas. You overhear an argument occurring today between two staff. You pick up a patient’s chart and notice a very low blood pressure that the medical assistant failed to notify you about. When you confront the MA, she states that she was going to report the vital signs to you when she became engaged in the heated argument you overheard and forgot to notify you.
Unfortunately, this pattern of behavior is not unusual in this practice. Working with staff who cannot cooperate effectively can negatively influence your ability to spend time with patients, can impede the flow of patients through the office, and could impact patient safety.
Discussion Question:
What are the potential ethical and legal implications for each of the following practice members?:
Medical assistants
Nurse Practitioner
Medical Director
Practice
What strategies would you implement to prevent further episodes of potentially dangerous patient outcomes?
What leadership qualities would you apply to effect a positive change in the practice? Be thinking about the culture of the practice.
Provide rationales and evidence to support your decisions
NR510 Week 5 discussion Leadership Answer
Examining the presented situation reveals a myriad of ethical and legal considerations for medical assistants, nurse practitioners, medical practitioners, and the overall healthcare practice. Failing to inform a nurse about a patient-related matter due to a disagreement among medical practitioners is deemed unethical within the healthcare context. This lapse, as Almost et al. (2016) argue, poses a significant risk to the patients’ well-being, potentially making the medical assistant culpable if the patient’s health deteriorates.
Furthermore, the scenario sheds light on the negligence of nurse practitioners and medical directors in preventing conflicts among their colleagues. This not only reflects a lack of responsibility but also implies potential accountability for any adverse health outcomes. In essence, these actions underscore a failure in fostering a harmonious work environment, essential for optimal patient care and professional collaboration.NR510 Week 5 discussion Leadership
To mitigate such ethical and legal challenges, it is imperative for healthcare professionals and administrators to prioritize effective communication strategies, conflict resolution protocols, and a culture of teamwork. Failure to address these issues not only jeopardizes patient safety but also places the reputation and legal standing of the healthcare practitioners and the institution at risk. In conclusion, proactively addressing these concerns is indispensable for upholding the highest standards of ethical and legal conduct in the healthcare industry.NR510 Week 5 discussion Leadership
